You're uploading your most sensitive documents. Here's exactly how we protect them, how our AI works, and what we're doing to earn your trust.
All data is encrypted at rest using AES-256 — the same standard used by banks and government agencies. Data in transit is protected by TLS 1.3.
Your documents are isolated to your account. They are never shared with other customers, never accessed by VTTD staff, and never used for any purpose other than generating your answers.
VTTD is built on HIPAA-eligible AWS infrastructure. Business Associate Agreements (BAAs) are available for healthcare organizations.
Encryption keys are managed via AWS Key Management Service (KMS) with automatic rotation. No manual key management required.
Industry-standard authorization protocol
MFA support for every account
Single sign-on for enterprise teams
Auth0 handles all credential management
VTTD uses Retrieval-Augmented Generation (RAG) — meaning the AI only generates answers from the documents you upload. It doesn't pull from the internet or make things up.
Every answer includes a citation pointing to the exact document and section it came from. No black boxes.
When your documentation doesn't cover a question, VTTD flags it. It never guesses, fabricates, or fills in blanks with generic language.
Nothing is auto-submitted. Every answer goes through your team's review before it can be exported or shared.
Track every action across your team — uploads, edits, approvals, and exports. A full audit trail by user, so you always know who did what and when.
We believe in transparency — including about what we haven't achieved yet.
| Framework | Status | Details |
|---|---|---|
| SOC 2 Type II | In Progress | Audit planned for 2027. Controls implemented today. |
| AES-256 Encryption | Active | All data encrypted at rest and in transit. |
| Auth0 (OAuth 2.0) | Active | MFA, SSO, enterprise authentication. |
| HIPAA Eligible | Active | HIPAA-eligible AWS. BAA available. |
| Data Isolation | Active | Per-tenant isolation. No data sharing. |
We take security seriously. If you've found a security vulnerability, please report it responsibly.
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